Terms & Conditions
1. General
By accessing and using our website or booking our services, you agree to comply with these terms and conditions.
2. Service Availability
- All experiences are subject to availability and weather conditions.
- Heritage Village reserves the right to cancel or reschedule tours due to weather, maintenance, or government regulations.
3. Liability
- We are not liable for delays, cancellations, or damages caused by force majeure, road closures, or other external factors.
- Guests are responsible for their personal belongings.
4. Code of Conduct
- We expect respectful behaviour towards staff, fellow guests, and local customs.
- We reserve the right to refuse service to anyone under the influence of alcohol/drugs or behaving inappropriately.
5. Intellectual Property
- All content, photos, logos, and materials on our website are the intellectual property of Heritage Village and may not be used without permission.
6. Privacy
- Customer data is collected only for booking and service purposes and will not be shared or sold to third parties.
- Our full Privacy Policy is available.
Your Rights
You have the right to:
- Request access to your personal data
- Ask for correction or deletion of your information
- Withdraw consent to receive marketing messages at any time
- Lodge a complaint if you believe your data has been misused
To exercise any of these rights, contact us at [Insert Email ID] or WhatsApp: +971-XXX-XXXXXX.
